My Simple Menu LLC

My Simple Menu Mobile App Privacy Policy

This Privacy Policy explains how My Simple Menu LLC collects, uses, stores, and discloses information when you use the My Simple Menu mobile application on iOS or Android.

Last updated: April 16, 2026

My Simple Menu LLC ("My Simple Menu," "we," "us," or "our") provides the My Simple Menu mobile application (the "App"). This Privacy Policy applies to the App and is intended to be published on a public webpage and referenced from app store listings and from within the App.

Information We Collect

We may collect the following categories of information when you use the App:

  • Account and profile information, such as your name, email address, login details, organization or site information, and other information associated with your My Simple Menu account.
  • Device and app information, such as device type, operating system, app version, diagnostic information, and error reports.
  • Usage information, such as app activity, screens visited, actions taken within the App, and related timestamps.
  • Content you choose to provide, such as photos, scanned document images, and other information you upload through the App.
  • Location information, when you grant permission, to support login, audit, fraud prevention, misconduct investigation, and related operational workflows.

How We Use Information

We use information collected through the App to:

  • Provide, operate, maintain, and improve the App and related services.
  • Authenticate users and maintain account sessions.
  • Support meal entry, review, audit, upload, and related operational workflows.
  • Allow users to capture photos and scan documents for use within the App.
  • Support location-based audit, fraud prevention, and misconduct investigation workflows.
  • Send local meal reminder notifications and related app functionality.
  • Secure access to the App, including optional biometric authentication on supported devices.
  • Monitor app performance, troubleshoot errors, and protect the security and integrity of the App.
  • Comply with legal obligations and enforce our terms, policies, and rights.

Permissions and Device Access

Depending on your device, platform, and how you use the App, the App may request access to the following:

  • Camera, to capture photos and scan documents that you choose to create or upload in the App.
  • Photos or media library, when you choose to select an existing image from your device.
  • Location, during login and when opening meal entry for audit, fraud prevention, misconduct investigation, and related operational workflows.
  • Notifications, to send meal reminder notifications and related alerts that you enable.
  • Biometric authentication, if you enable it, to help protect access to the App on your device.

You can control many device permissions through your device settings. If you deny certain permissions, some features of the App may not function properly.

Local Storage on Your Device

The App may store certain information locally on your device to support normal operation, such as:

  • Authentication tokens and session information.
  • Selected app settings and preferences.
  • Notification preferences and reminder timing settings.
  • Recent app state needed to improve continuity and usability.

Sharing of Information

We do not sell personal information collected through the App.

We may share information in the following circumstances:

  • With service providers and vendors that help us operate, secure, support, and improve the App.
  • With hosting, storage, and infrastructure providers that process data on our behalf.
  • With analytics, diagnostics, and error monitoring providers that help us detect, investigate, and fix technical issues.
  • When required by law, regulation, legal process, or governmental request.
  • To protect the rights, property, safety, users, or operations of My Simple Menu LLC and others.
  • In connection with a merger, acquisition, financing, sale of assets, or similar business transaction.

Third-Party Services

The App may rely on third-party services to support functionality such as diagnostics, error reporting, storage, notifications, and infrastructure. For example, the App may use Sentry for crash reporting and error diagnostics.

Third-party service providers may process information on our behalf in accordance with their own terms and privacy policies and our contractual arrangements with them.

Data Retention

We retain information for as long as reasonably necessary to provide the App, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, and applicable legal or operational requirements.

Security

We use reasonable administrative, technical, and organizational measures to protect information processed through the App. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the App. If you believe a child has provided personal information through the App, please contact us so we can review and address the issue.

International Transfers

Your information may be processed in the United States and in other jurisdictions where we or our service providers operate. By using the App, you understand that your information may be transferred to and processed in locations outside your home jurisdiction, subject to applicable law.

Your Choices

Depending on your location and applicable law, you may have choices or rights regarding your personal information, including rights to access, correct, delete, or restrict certain processing of your information.

To make a privacy-related request, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version and revise the "Last updated" date above. Your continued use of the App after an update becomes effective means the updated Privacy Policy will apply.

Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, contact us at support@mysimplemenu.com.